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Call Center Software
Applied Business Technologies is a leading provider of software based telephony solutions for contact centers, offering real-time data, speech analytics and learning management.
www.appliedcorp.com
Help Desk Management
MetricNet is the leading source of help desk Management, benchmarks, scorecards, and performance metrics for Information Technology and Call Center Professionals worldwide.
www.metricnet.com
Help Desk Software, Customer Support & Service, Helpdesk Management Software from Parature Inc
Offers solutions for customer service including call center knowledge base, customer service help desk software, case management, helpdesk software, and online web based CRM.
www.parature.com
Oracle Call Center Software : CRM On Demand - Promero, Inc.
Call center software and systems for companies of any size, along with On demand, hosted, customer relationship management (CRM), and predictive dialers.
www.promero.com
WFMwizard Call Center Workforce Management
WFMwizard is a complete and affordable Workforce Management solution for small and medium inbound call centers. WFMwizard automates the complete call center operations weekly planning cycle.
www.wfmwizard.com
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